No Tyre Kickers!

Posted by Dawn Baird, Partner on Oct 16, 2009 in business, customer service, personal development, training | 2 comments

Science wasn’t my best subject.  So, maybe that’s why one of Hugh MacLeod’s (my hero) cartoons on the back of business cards really encapsulates how I feel about twice every week.  And, boy was this week one of them. As an employee, I got sick of incompetence.  I got sick of placing myself in departments and organisations where competency was a hazy illusion.  Training is...