How to Deal with Negative Reviews

As business people, we’re all used to reviews, testimonials and are aware of their power when displayed online or in print media.  We proudly display them on our LinkedIn profiles, our website widgets, inside the cover of our books.  However, how should we respond when someone posts a negative comment? If the reviewer is wrong… If the review is factually untrue, and this can be...

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How to Get Customer Reviews

This blog posts looks at how to get reviews from customers and where to put them! 1. Set up a Google account if you’ve not got one already. Add your business details to Google Local (the video explains it nicely). Then, ask customers you know are happy to add a review. The more places you are found online, the more likely you will be found by those conducting random Google searches. ...

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