To NLP or not to NLP

Maybe some of you will have heard of NLP or Neuro-Linguistic Programming.  It’s all the rage in the sort of circles I move in – the realm of coaches, management consultants, trainers and professional communicators.  Some academics and psychologists brand it as gimmicky, without an adequate basis in research, and productive of a cult-like mentality.  To others, its a...

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How to Make Others Trust You

I can personally vouch for three methods.  They work.  And it’s a good job they do too.  We could accomplish little in life without trust.  Trust is the glue that binds us together. Self-disclosure I extol the virtues of active listening and open-ended questioning as the main stays of inter-personal communication.   They are necessary; they are not sufficient.  If you use them in total...

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