Radical Listening Skills
I was momentarily speechless this week, as I listened to 14-17 year olds tell me how I could tell if they were listening to me. We then applied this to listening to others, specifically those who were telling you something very personal, such as their feelings and what they were thinking about themselves. Here are the phrases they called out, as we thought what might be important to think...
Read MoreWhat are Businesses Getting Wrong in the Recession?
Everyone’s falling about with worry. The recession has us all cautious about spending more money than we absolutely have to, taking on new staff, renting more premises or bringing in too much product in advance. How can we hang in there? How can we thrive? How can we ensure that our largest and possibly most expensive resource is working to maximum capacity? This resource wears a...
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