We are holding a workshop – Assertiveness and Workplace Confidence – at QUB, Belfast on Wednesday 18-19 February.

The realities of modern work life – flat structures, tough workloads and the need to exert influence across traditional boundaries – ensure that assertiveness skills are not an optional extra.  Aggression is unacceptable; passivity is ineffective. In this [...]

I’ve had a few positive comments and dozens of hits on a blog I wrote in July called How to Be Brave.  The gist of it was that it’s possible to overcome the feeling of fear by first of all acting as if you were not afraid.  If you can put on a good enough act, then the [...]

Maybe some of you will have heard of NLP or Neuro-Linguistic Programming.  It’s all the rage in the sort of circles I move in – the realm of coaches, management consultants, trainers and professional communicators.  Some academics and psychologists brand it as gimmicky, without an adequate basis in research, and productive of a cult-like mentality.  To [...]