Boomerang the Client

Posted by Dawn Baird, Partner on Jun 23, 2008 in customer service | 0 comments

You’ve snagged the perfect (OK, lucrative) client. You want them to come right back again, and quickly. You might want them to have picked up a few mates along the way, too. Things to avoid saying, to make sure that client boomerangs right back at ya: I can’t I don’t mean you should design a ebusiness website for a large corporation when what you actually do is high class catering for...