Assertiveness and Workplace Confidence
We are holding a workshop – Assertiveness and Workplace Confidence – at QUB, Belfast on Wednesday 18-19 February. The realities of modern work life – flat structures, tough workloads and the need to exert influence across traditional boundaries – ensure that assertiveness skills are not an optional extra. Aggression is unacceptable; passivity is ineffective. In this...
Read MoreStar Wars Goes To Work
On December 9th (Belfast) and 10th (Dublin) I spoke at the Christmas Event of the Institute of Internal Auditors (Irish District Society). It was an exciting and challenging experience, since I’ve never done anything quite like it before. But the feedback from both events was excellent, with participants sending me emails of appreciation and request for more information. Like the...
Read MoreHow to Be Brave: The Return
I’ve had a few positive comments and dozens of hits on a blog I wrote in July called How to Be Brave. The gist of it was that it’s possible to overcome the feeling of fear by first of all acting as if you were not afraid. If you can put on a good enough act, then the feelings will fall into place afterwards. While teaching a course in non-verbal communication recently, a...
Read MoreTo NLP or not to NLP
Maybe some of you will have heard of NLP or Neuro-Linguistic Programming. It’s all the rage in the sort of circles I move in – the realm of coaches, management consultants, trainers and professional communicators. Some academics and psychologists brand it as gimmicky, without an adequate basis in research, and productive of a cult-like mentality. To others, its a...
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