Social Media Association for Business

Last night, I attended the second meeting of the Social Media Association for Business, at UUB.  Here are my thoughts on the evening. What is the Social Media Association for Business? The SMAB is a grassroots organisation that spontaneously germinated in the mind of our very own Martin Gilchrist of Gilchrist & Co Accountants, to bring together those who are interested in, knowledgeable...

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7 Essential Online Resources for Technical Writers

Here are my top resources for those of you making a living out of technical writing.  Some are also of use to anyone who writes in any style for a living.  First though… What Is a Technical Writer? I’ve always written my own training content, workbooks, manuals, user guides, procedures and policies.  I was a Technical Writer long before I realised it.  And, my personality type...

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Emotional Intelligence at Work

Emotional Intelligence (EI) is more than a sign of the times or the latest management movement – although it is both.  Next week, I will be delivering a workshop at QUB on EI.  This is an outline of what we will be considering. Work has changed to become more personal and pressurised than ever before. There is a recognition that raw brain-power is not enough… and never has...

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A Special Election Blog!

We don’t usually publish a blog on a Thursday, but this is a special Thursday so I made an exception.  Yes, it’s the day that we in the UK elect our members of Parliament for another term of office. And just so I couldn’t be accused of trying to influence how anyone votes, I’ve waited until one minute after the final closing time to publish.  Because, otherwise, I...

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