Archive for the ‘customer service’ Category

Twitter Goes to Church

I’ve been approached by a Northern Ireland church to give some advice on whether and how they should start using social media as part of their efforts to reach out to the local communities and update members and attendees on new online resources.  Following a little poking around, asking those already using Twitter, Facebook and [...]

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Online Coaching in Social Media

This week, we are launching a new service, Online Coaching in Social Media.
Who is it for?
We design and delivery a fair amount of social media seminars and workshops.  Our customers are drawn from those who are just starting a business and those who are attempting to expand their business.  This also includes more established organisations, [...]

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No Tyre Kickers!

Science wasn’t my best subject.  So, maybe that’s why one of Hugh MacLeod’s (my hero) cartoons on the back of business cards really encapsulates how I feel about twice every week.  And, boy was this week one of them.

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