The confrontation has got to a point beyond fleeing. There is not a moment to think or even a second to spare; this is the millisecond in which the outcome of the altercation will turn. Everything depends on how you next react. Read more…
Often our lives are characterised by FOG: fear, obligation and guilt. In many cases, this involves other people. That is what this blog post deals with. It concerns how to limit fear to the unavoidable, remove obligation when it is incorrectly placed and replace guilt when it is unjustified. Read more…
This two day workshop will take place on Wednesday – Thursday, 17-18 February 10, 09:30-16:30. Speaker: Dawn Baird.
The realities of modern work life – flat structures, tough workloads and the need to exert influence across traditional boundaries – ensure that assertiveness skills are not an optional extra. Aggression is unacceptable; passivity is ineffective. Read more…
