As business people, we’re all used to reviews, testimonials and are aware of their power when displayed online or in print media. We proudly display them on our LinkedIn profiles, our website widgets, inside the cover of our books. However, how should we respond when someone posts a negative comment? Read more…
The advice below is geared at professional users, not anyone else. You are trying to lose friends and alienate people on Facebook aren’t you? That’s what you’re trying to do isn’t it? Read more…
The confrontation has got to a point beyond fleeing. There is not a moment to think or even a second to spare; this is the millisecond in which the outcome of the altercation will turn. Everything depends on how you next react. Read more…
