Last Year, I Saved £8000 Pounds Just By Complaining
How many times have you gone into a shop to return an item, only to come back out with a credit note that you will probably never use? How many times has your bank left a charge on your account, for some minor indiscretion? I’m the person people take with me when they want to return items in shops. I’m the person people ring when they’ve an awkward phonecall to make to their...
Read MoreExtreme Body Language!
Twice now I’ve taught a course at Queen’s University on body language. It’s been my most successful course, numbers-wise. So you could say that I’m ‘into’ the subject. I’m interested in it. I believe in it. I use it. But maybe I’m having second thoughts. Why? Because of a recent BBC news article, that’s why. The troubling piece...
Read More‘Marketing Your Tourism Business With Social Media’ Event
I’ve been asked to run an information session for local business people from the hospitality industry at Groarty House B&B, Londonderry. It is open to all. This information session will introduce you to the concept of social media and how it can be used to promote (yourself and) your organisation. There will be a swift, jargon-free run-through of what is available (most of it...
Read MoreAutomatic for the People
You need to a flashplayer enabled browser to view this YouTube video Automatic for the People is the name of an album by one of my favourite groups, REM. Critics said they “created an album that was musically subdued and dealt with mortality”. Indeed. It also describes the way most people walk through life: acting without conscious control, mechanical, thoughtless. ...
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